Software License Contract Created

[Kishore Babu S]

1.	Implement a Notification based on the following requirements: •  Name: Software License Contract Created •  Table: Contract [ast_contract] •  Category: Contract Management •  Inserted: selected •  Send the Notification only if the Contract model is Software License •  Specify the Software group to receive the Notification •  Begin the Subject line with 'New Software License Contract: ' and include both the Number and Contract number in the subject •  Write your own Message HTML
2.	Preview the Notification to see how it would appear to the user.
3.	Create a new software license contract to test your Notification. You can verify your Notification was sent correctly using System Mailboxes > Outbound > Outbox. Fred Luddy is in the Software group.

[bhumika3]

Hi Salma,

I am getting the same issue when i am trying to create a new notification with the following requiremnts. 

Can you please tell what exactly are you filling in the subject and message HTML field.

I am checking in outbox also the notification, but there the subject name is different from the one which i am giving for my notification.

If your issue is solved , can you please help me?

Thank you

Bhumika

[SALMA GAYAL]

Hi bhumika,

I've solved my problem, the Subject line with 'New Software License Contract' and for message html include both the Number and Contract number....and Go to your contract table and create a new record....

[Graham20]

Hi Salma

Could you show a example of the subject and body of the email 

I have the same issues email is showing in out box with correct info but fails the validation 

regards

Graham 

[asifnoor]

Hello Graham,

I have shared screenshots above in the other comment. Kindly go through it and that should solve the issue.

Mark the comment as helpful if it helps.

Regards,
Asif
2020 ServiceNow Community MVP

[Suvendu Dey]

@Kishore Babu S I am unable to do this. Could you pls guide me step by step?

TIA,

Suvendu