Software License Contract Created

Kishore Babu S · ‎02-18-2020

1.

Implement a Notification based on the following requirements:

•	Name: Software License Contract Created
•	Table: Contract [ast_contract]
•	Category: Contract Management
•	Inserted: selected
•	Send the Notification only if the Contract model is Software License
•	Specify the Software group to receive the Notification
•	Begin the Subject line with 'New Software License Contract: ' and include both the Number and Contract number in the subject
•	Write your own Message HTML

2.

Preview the Notification to see how it would appear to the user.

3.

Create a new software license contract to test your Notification. You can verify your Notification was sent correctly using System Mailboxes > Outbound > Outbox. Fred Luddy is in the Software group.

asifnoor · ‎02-18-2020

3rd point is actually testing.

Go to your contract table and create a new record. Once the record is created, notification will be triggered out. To test if notification is sent or not, you have to go to Sent, which is visible in outbox in your left navigation.

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

View solution in original post

asifnoor · ‎06-23-2020

Hello Suvendu,

Kindly check my comments in the above thread where i have shared step by step instructions with screenshots.

Mark the comment as helpful if it helps.