Sort the List By default with updated column only for specific group

SwapnaB44158423
Tera Contributor

3 weeks ago

Hello Everyone !

 

I want to configure the List sort for only specific group. Update (column in List) - z to a

It should automatically sort when user opens List.

 

Your Answer is Highly Appreciated. Thank you in Advance.

 

Regards,

Swapna

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Deepak Shaerma
Mega Sage
Mega Sage

3 weeks ago

Hi @SwapnaB44158423 

Step 1: Ensure the Group has a Role

 

Modules are restricted by Roles, not Groups.

  1. Identify a role that only this group has (e.g., sn_incident_read or a custom role like service_desk_tier1).

  2. If they don't have a unique role, create one (e.g., u_custom_list_viewer) and assign it to the Group.

 

Step 2: Create the Module

 

  1. Navigate to System Definition > Modules.

  2. Click New.

  3. Fill in the basic details:

    • Title: e.g., "All Incidents (Sorted)" (or just "All Incidents" if you plan to hide the original).

    • Application Menu: (e.g., Incident).

    • Table: (e.g., Incident incident).

  4. Visibility Tab:

    • Roles: Add the specific role from Step 1.

  5. Link Type Tab:

    • Link Type: List of Records.

    • Arguments: Add the following line to the Arguments box:

      Plaintext
       
      &sysparm_order=sys_updated_on&sysparm_order_direction=desc


      Happy to help! If this resolved your issue, kindly mark it as the correct answer  and Helpful and close the thread  so others can benefit too.

      Warm Regards,

      Deepak Sharma

      Community Rising Star 2025

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