SOW Recommendation Rules

Lhora Alvarez
Tera Sage

Hi experts!

What is the table name that would store the recommendation rules of an incident record?
I've read the SN documentation <link> but it only mentions that I should install the related plugins.
And even when I've installed the plugins, the recommendations still won't appear on the contextual panel of the SOW. I'm not sure what I'm missing.

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Lhora Alvarez ,

If you are using PDI for it, then it won't work.

sn_sow_incident_rf is store application which you would require.

 

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@Community Alums 
I have another question, where are the recommendation rules stored?
Is there a certain table that holds the rules? If so, what is the name?