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10-25-2019 11:50 AM
Good Afternoon SNC,
I have a form on the Service Portal that allows end users to request 1 or more users be added to a resolver group. They do this by selecting users from a list collector (variable name: members) and moving them from the left-side of the list collector to the right-side. The list collector references the sys_user table.
In order for me to fulfill this request, I have to go 1-by-1 through each of the users on the list collector, take their user_name and add it to a group in Active Directory.
My issue here is, when this list of users to add is VERY long, it becomes extremely tedious to go 1-by-1 to get the user_name of each employee.
My thought here was that I could have a script run in the "advanced script" section of the Catalog Task in the Workflow, and have script:
1- take the 'members' list collector and create an array of values
2- take array of values and run a GlideRecord on the sys_user table to find the associated user_name for each employee
3- take the user_name of each employee and put it into a new array
4- display new array of user_name's in a multi-line text variable I named: admin_only
I tried giving this a stab but for some reason I feel like I'm getting stuck very early on in the array-creation process. Does anyone have insight into how I can best accomplish what I'm trying to do here?
Thanks in advance,
Dan R
Solved! Go to Solution.
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10-25-2019 12:21 PM
try
var list = current.list_collector_variable.toString();
var listSplit = list.split(',');
for(var i=0; i<listSplit; i++){
//Do something here
}
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
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02-16-2023 09:40 AM
I stumbled upon your thread trying to get something similar to work for a requirement on one of my Catalog Items.
I have a list collector to select the list of users in the on the Portal.
The users (display value) is presented as a Variable on the generated RITM and SCTASK
I'd like to have a separate variable that shows the user_id and another showing the email address of the selected users.
I tested your script in a Catalog client script, and also as a BR but neither option would produce any results for me.
Should your code here work in a BR? Should it work in Portal? Do you have any tips or advice on how to get that working?
Thanks!
Thanks!
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10-25-2019 01:38 PM
fyi you left the .length off from the listSplit within the for loop. My code has it corrected.