Hi Team,
Recently we introduced Change Models in our client instance and noticed a different behavior than usual.
Observed behavior:
For Normal and Emergency changes:
Change Type is read-only
Change Model field is editable
For Standard (pre-approved templates) change model:
Change Model field is read-only
Change Type is editable
Change Model field remains blank, even though the change is created using a Standard Change Model
Question: Is it expected behavior for a Standard (pre-approved templates) change to have the Change Model field read-only but not auto-populated?
Or should the Change Model value be populated automatically?
Please let me know if any configuration or creation method needs to be checked.
Thanks in advance.
