Standard Change Proposal Assignment Group

RW-43
Tera Contributor

We've just started using the Standard Change Proposals.

When a new Proposal is created via the Standard Change Catalog the Assignment Group value is populated to a group that is not being used in our organisation.

I'm looking to change the group that gets assigned but cannot find the process assigning the group.

I have used the Field Watcher to see what is altering the field and the only details that are provided for that field are "SCRIPT ENGINE - com.glide.policy.AssignmentEngine".

Can anyone provide any details on where this value is being populated from or what this script/object is and where it can be found?


-Thanks

1 ACCEPTED SOLUTION

Matthew Smith
Kilo Sage

Hi Ryan

 

Go to System Policy > Rules > Assignment and you should find one listed for the std_change_proposal table. Open this and you should be able change the default Assignment group.

 

Hope it helps.

 

Matt

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5 REPLIES 5

Thanks Matthew!!!