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‎05-01-2018 11:20 AM
We've just started using the Standard Change Proposals.
When a new Proposal is created via the Standard Change Catalog the Assignment Group value is populated to a group that is not being used in our organisation.
I'm looking to change the group that gets assigned but cannot find the process assigning the group.
I have used the Field Watcher to see what is altering the field and the only details that are provided for that field are "SCRIPT ENGINE - com.glide.policy.AssignmentEngine".
Can anyone provide any details on where this value is being populated from or what this script/object is and where it can be found?
-Thanks
Solved! Go to Solution.
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‎05-02-2018 03:31 AM
Hi Ryan
Go to System Policy > Rules > Assignment and you should find one listed for the std_change_proposal table. Open this and you should be able change the default Assignment group.
Hope it helps.
Matt
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‎09-16-2021 12:18 AM
Thanks Matthew!!!