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Forum Posts

How to store record producer Muti row variables set in custom table

Hi Team, I am using multi row variable set in record producer, we are able to insert the data from Catalog item but we are not able see that data once record generated in the portal. Please help me to understand how to store record producer multi row...

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Harish6 by Giga Contributor
  • 2581 Views
  • 7 replies
  • 6 helpfuls

Resolved! How to display MRVS table in Approval Notification Email

Hi All,  Would like to seek some help here as I'm not able to display the MRVS table in the Approval email notification but those variables that outside the MRVS do display accordingly.  Here is the code, and if someone can point me out where goes wr...

Si Min by Giga Expert
  • 5149 Views
  • 33 replies
  • 6 helpfuls

How to push multiple sys_id's with comma separated

Hi, How to convert the following script to reflect it for multiple values. The following script works only for single value. Kindly help. var answer ={}; pcQuery.addQuery('assigned_to', userID); pcQuery.query(); if (pcQuery.hasNext()) { pcQu...

Restrict attachments on confidential Incident to ITIL user

Hi All, I am having a requirement to hide attachments on Incidents for ITIL users, those are confidential incidents.  I have created a read acl on sys_attachment table where in conditions, I have given table name is Incident. Could anyone please help...

Priyanka145 by Tera Contributor
  • 1290 Views
  • 5 replies
  • 0 helpfuls

Add field in activities

Hi,  i try to add alm_hardware fields in activities, but it dosen't work. when i make a modification on one of this field i don't have the activities. i check the system property glide.ui.alm_hardware_activity.fields and it's ok so i don't know why  ...

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kmickael by Kilo Sage
  • 1390 Views
  • 6 replies
  • 0 helpfuls

Back-end form vs Service Operations Workspace

Hello, I'd like to ask if anyone knows the following: When you implement customizations on the Incident form at the back-end do these customizations replicate on the Service Operations Workspace incident form as well or these need to be configured ad...

Surveys on RITM table

Hello All,   I have requirement to change the surveys from REQ table to RITM Table. Currently we have surveys that are triggerd on REQ table & in the poartal "My serveys" widget it is showing req number. BUt it should triggered on RITM table & show R...

n_16 by Tera Contributor
  • 695 Views
  • 1 replies
  • 1 helpfuls

Image Scale in Surveys

I have tried Outlook Actionable Message (OAM) to implement the ability for users to answer surveys within their emails but can't seem to get this working. How do I add the ability to click 1 image in the email and automatically send the image scale r...

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hanaphouse by Tera Guru
  • 4369 Views
  • 5 replies
  • 3 helpfuls

Customization of Project Status Portal in PPM

Hello All,There are default columns in the project status portal like Number, Short Description, Manager, Portfolio, Percent Complete, Planned Start Date, Planned End Date, Overall Status. If I want to add the new columns or the customized columns in...

raj1989 by Kilo Contributor
  • 4854 Views
  • 20 replies
  • 8 helpfuls