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Resolved! How to fix the limitation of end date when adding a delegate?

Hi everyone! I am trying to add a delegate however, our system has limitation with the end date. It only allows 60 days for delegates. How can I fix it? How can I remove the limitation and allow user to add a delegate with indefinite end date?

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Irene M by Tera Contributor
  • 1244 Views
  • 5 replies
  • 3 helpfuls

Create a catalog item that generates an existing standard change template and then generates catalog tasks once the standard change is completed

So need some assistance please.  After searching this forum, I thought I found the correct way to build a workflow that would generate first a task from the Change Request table using the template action and selecting the correct standard template th...

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terrieb by Tera Guru
  • 1382 Views
  • 2 replies
  • 0 helpfuls

Resolved! Not able to create subflow input of type record

Hi,  I want to use an input variable in the "Ask for approval" action. When my input is a string (sys ID) this happens: As you can see, the table isn't getting populated (meaning that I can not use this action). If I try to use the input "records" th...

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Resolved! Collapse/Expand option for the table in the widget

@Anil Lande  Hello All, I have created a widget which will show different data from different table and now used to scroll alot to view the down data. So In the table, I want to add plus and minus option like expand or collapse.Can someone please hel...

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Saranya Babu by Mega Contributor
  • 1591 Views
  • 2 replies
  • 2 helpfuls

Resolved! Can you add 'Tags' as a filed on Task based forms?

Hi ServiceNow community, One of our ITIL team members approached us asking to display Tags (sort of list collector?) on forms rather than items under "More options (3 dots on grey bar)". We use tags quite extensively so we do not want to create a new...

ServiceNow shipped SAML 2.0 Key store: password?

I'm trying to update our expiring SAML 2.0 keystore to one of the new ServiceNow provided certificates, as described in KB0994948: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994948  The trouble is generating the metadata...

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JP-ODU by Tera Guru
  • 1934 Views
  • 3 replies
  • 2 helpfuls

Resolved! I want to copy attachment from RITM to SCTASK record

I am trying to copy attachment from RITM to SCTASK record. I have written after-insert BR for that. its working when i submit the request by submitting the cat item. but to create RITM & SCTASK i have created one Inbound mail Action. its not working ...