Standard Templates - Yearly Review Process

Kashif Wasim Sa
Tera Contributor

Hi there,

Standard templates require annual review. This is currently done as a manual process which is an inefficient and time-consuming process

Has anyone set a process to review standard templates on an yearly basis? If yes can you please share some insights?

Expecting something similar to Knowledge Articles with last reviewed date and valid to.

Thank you.

1 ACCEPTED SOLUTION

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0880160 for more information.

View solution in original post

8 REPLIES 8

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0874231 for more information.

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB0880160 for more information.

We are getting knowledge record not found message when clicking on the link

lingraham
Tera Contributor

Hi Kashif!  I am looking for the same resolution.  What have you come up with, can you share?  The accepted solution doesn't quite explain it well.  Thank you!