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Standardising flows and approvals for catalog items

PattenM1
Tera Contributor

Has anyone created a standardised catalog process?

I am currently implementing a standardised workflow with subflows to determine the approval and fulfilment phases (driven by decision tables) however curious to know if anyone has implemented a similar solution.

 

https://www.servicenow.com/docs/bundle/zurich-source-to-pay-operations/page/product/sourcing-procure...

I have come across the above using old-school workflow approval rules.

 

In my research I stumbled on the Digital Services Forum' Case Study: Standardizing Catalog Flows to Increase Velocity - Recorded July 6th 2023 which appears to overlap with the approval rule sequencing concept.

 

(screengrab from the DSF linked above)

PattenM1_0-1755559282627.png

 

 

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