State Field Read Only when state is closed complete, incomplete & Skipped in catalog task

Baker1 · ‎01-02-2024

Dr Atul G- LNG · ‎01-02-2024

Similar requirement

https://www.servicenow.com/community/service-management-forum/best-method-to-make-sc-task-state-read...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Baker1 · ‎01-02-2024

State Field Read Only when state is closed complete, incomplete & Skipped in catalog task in list View and Default view also

Praneeth CR · ‎01-02-2024

Hello @Baker1

You can create a List_edit operation ACL to achieve this. Please refer the below doc that will help you.

Read only a filed in list view

Please select the field you need to be make read only and give condition as per your requirement.

For Default view you can create UI policy.

If you finds this useful Please Mark my answer helpful

Thank you.

ersureshbe · ‎01-02-2024

Hi, You can use UI policies to achieve using simple configurations.

Regards,
Suresh.