Stop the session from timing out on a specific form or application?

roneisenberg
Kilo Contributor

In general the standard session timeout is fine.   However, there is one customized application (specifically, one form) that takes a long time to fill out, and we would like to disable the session timeout function when on this page (filling out the form).   Does anyone know how to do this?

Thank you

1 ACCEPTED SOLUTION

I know it's not the answer you were looking for... Even so, would you please mark it as correct so that others with the same question can find it quickly in the future and that it gets removed from the Unanswered list. Thank you



P.S. Some users do not see the Correct Answer link (per this video at 20:00 https://community.servicenow.com/thread/224893). Let me know if you do not see it and I can get a community moderation to assist.


View solution in original post

11 REPLIES 11

Hi Ron,



I"m fairly certain that the "allow you to save first" thing came out in Geneva, although I was unable to validate this with my notes. Eureka is close to two years old. Any upgrade planned?


Hi Chuck,



Thank you for your response. A upgrade is planned in the future.


I know it's not the answer you were looking for... Even so, would you please mark it as correct so that others with the same question can find it quickly in the future and that it gets removed from the Unanswered list. Thank you



P.S. Some users do not see the Correct Answer link (per this video at 20:00 https://community.servicenow.com/thread/224893). Let me know if you do not see it and I can get a community moderation to assist.


I don't see the correct answer link.


Sorry about that Ron. We're working on that...



dan.bruhn Can you mark my earlier response Correct? Thank you.