Pop-ups can play a crucial role in enhancing user experience — guiding users through complex operations, capturing inputs, or providing context within the ServiceNow platform.When we need to trigger a pop-up from a UI Action in Workspace, the first t...
I'd like to ask in changing the variable fields values, since not able access or modify the Primary and Secondary Owner fields of few RITM's on Catalog form, since the existing owners were out of organization and the team want to update new team deta...
Hi Team , This PowerShell-Script is not working properly : # Import Active Directory moduleImport-Module ActiveDirectory# Get username from arguments passed by ServiceNow$UserName = $args[0] # ServiceNow passes input as argumentstry {# Get AD user ob...
Hi Team, We have a requirement to create/update/close a standard change using the REST API. We can create, but for updating, the state field is read only and it moves to the next state using a UI action. How to trigger UI action using the rest api(fr...
Hello everyone,I’ve created a Record Producer to create a Change Request and have attached a workflow to the Change Request target table.Case 1:When the Record Producer creates a Change Request, how can I test and confirm whether the attached workflo...
I need such a workflow:When a catalog task is generated, it needs to get a list of CIs which are managed by/ owned by the target user (a variable in our catalog item). The list could be in excel/ pdf format to attach to the task.Then, a notification ...
Hi Everyone,We have a Dashboard with some List type reports on Idea(idea) table. The records in the reports are grouped by business_unit.description field.(Business unit is a field in idea table referencing business_unit table). Reports and Dashboard...
Hi Team, We observed that SAVE button on incident form is disappeared , we have checked UI action there is no recent update on Global / incident table level UI action available for SAVE button. even checked system property "glide.ui.advanced' also no...
So, I want an email which sent TO: abc@abc.com FROM:mike@abc.com Ingest into SNCreate incidentRoute to Identity Services - ServiceNow queueHow this logic/flow can be achieved ?
Hello community experts,I am working on a project involved in migrating all the legacy word documents to ServiceNow knowledge articles there are 800 of them. I am trying to get all the content in the word document(including the pictures and tables) ...
Hey team, I'm trying to create a UI Policy Action to display an error message but for some reason it is not displaying the message with the red background. However, when I use warning or info the backgrounds yellow and blue work. Does anybody know ho...
Hi everyone, I am trying to allow Guest users to upload attachments on my Service Portal.Here is what I have done so far:1.Created a custom widget that includes attachment functionality.2.Set the system property glide.attachment.role.3.Reviewed and a...
Hi,I have one requirement. I have three catalog form questions (Q1, Q2, Q3) referencing the same table. Q2 options depend on Q1, and Q3 options depend on Q2 using logic in a Script Include. I need to add a static option to Q3 regardless of the dynami...
OverviewWhen you open Change > Create New, ServiceNow displays a Change Model landing page with tabs such as:PinnedModelsPreapprovedAll These tab labels are defined in a UI Script file (sn_chg_model_ui.landing.app) and can be modified directly from ...
Very Satisfied Response NotificationWhen a survey response is marked as "Very Satisfied", a notification should be triggered and sent to both the Service Owner and the Group Manager.General Notification RequirementNotifications must be sent to the Se...