Submit Order(POST) - Service Catalog API - Scripted REST API

Vaishnavi35
Tera Guru

Hi

I have doubt regarding Submit Order(POST) in Service Catalog API. I am able to create an REQ/RITM using REST API.

I want to get Short Description to be reflected in the list.

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I hope you all have understood my question.

 

Thanks & Regards,

Vaishnavi

1 ACCEPTED SOLUTION

Personally, I would add this as one of the first steps in your workflow, so before any approvals/tasks.

find_real_file.png

find_real_file.png

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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View solution in original post

21 REPLIES 21

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Looking at https://developer.servicenow.com/app.do#!/rest_api_doc?v=madrid&id=r_SCatAPIDesNeedsOrderGuidePUT, this should be possible.

Does this help already? Else can you share what you have set up?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Hi,

From Navigation,

Going to-> Scripted Rest API's->Name: Service Catalog API -> On Opening that,

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I have selected Add Item to Cart to open. Then clicking on Explore REST API

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Then I have given sys_id of catalog item for which i want to raise a request.

find_real_file.png

Then the values of variables i want o display,

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Then click on submit.

Then  go to Submit Order(POST).

find_real_file.png

After i click on Submit Order and send the form without any modifications Request is created with the variables and values given.

find_real_file.png

I search for the request its created. But i want to give REQ short description also. Can anyone help me with that...??

find_real_file.png

Thanks in advance,

Vaishnavi

What should the short description actually be? Something from a variable? Or the short description of the Catalog Item?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Is this also only for just this Catalog Item? Or is this for all Catalog Items?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn