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12-31-2019 02:36 AM
Hi
I have doubt regarding Submit Order(POST) in Service Catalog API. I am able to create an REQ/RITM using REST API.
I want to get Short Description to be reflected in the list.
I hope you all have understood my question.
Thanks & Regards,
Vaishnavi
Solved! Go to Solution.

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12-31-2019 04:15 AM
Personally, I would add this as one of the first steps in your workflow, so before any approvals/tasks.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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12-31-2019 02:42 AM
Hi there,
Looking at https://developer.servicenow.com/app.do#!/rest_api_doc?v=madrid&id=r_SCatAPIDesNeedsOrderGuidePUT, this should be possible.
Does this help already? Else can you share what you have set up?
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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12-31-2019 03:19 AM
Hi,
From Navigation,
Going to-> Scripted Rest API's->Name: Service Catalog API -> On Opening that,
I have selected Add Item to Cart to open. Then clicking on Explore REST API
Then I have given sys_id of catalog item for which i want to raise a request.
Then the values of variables i want o display,
Then click on submit.
Then go to Submit Order(POST).
After i click on Submit Order and send the form without any modifications Request is created with the variables and values given.
I search for the request its created. But i want to give REQ short description also. Can anyone help me with that...??
Thanks in advance,
Vaishnavi

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12-31-2019 03:32 AM
What should the short description actually be? Something from a variable? Or the short description of the Catalog Item?
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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12-31-2019 03:32 AM
Is this also only for just this Catalog Item? Or is this for all Catalog Items?
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Community article list