Hello, me and my team are trying to utilize the transition condition for states in change models, in order to push change records from Scheduled to Implement automatically when the start date has passed. For that: we’ve created a change model that ha...
Hello friends, There is an OOTB UI Action which I do not want to customize.My requirement is that the UI Action is visible based on some condition / inputs on the page. Can I achieve it through UI policy or client script ? Please suggest.
I hope I am asking this in the right forum. If I use the general search on the top right side of the ServiceNow window for Incidents and pick a random incident and open the incident. I can view all the work notes in that incident on the order they we...
Hi friends,I am working on RITM workflow.During entire flow, I am creating 5 catalog tasks one after the other for 5 different groups. My requirement is that when a group attaches a file to catalog task then the same file should be attached to other ...
Hi Community, When user selects some variables values as approved from the dropdowns on catalog task, i want to check some checkboxes on the cmdb_ci form.For e.g., if xyz is selected as approved from the dropdown list, then it should check xyz checkb...
Hi,In Catalog item if i select something then some of the variables should be read only. If i select anything from Registered vehicles then Brand, place of registration, plate number, vehicle color is auto populating.Here i want to put all those fiel...
Hi There, Greetings!!! I am copying records from Table A to Table B on condition If field of Table C is set to "Selected"I have a requirement to copy string value "Number" which is on Table A to reference field "CWD Number" on Table BI have written a...
Hi,In Ui policy condition i am not able to see the "is not empty" in the dropdown list as mentioned in the below screenshot.Please help me out how i can see for the same. I want to keep that field is not empty then only i can write the ui policy acti...
Anyone managed to create the badge client component with the id badge white paper? any one out there ? the direction for my company is moving away to other vendor other than hid, need to know how to create based on wavelynx instead of hid
Normally, emails are sent to servicedesk@xxxxx.com and auto-forwarded to the SNOW instance email address.Internal emails are being received with no issue, but when receiving external emails, the @xxxxx.com address is receiving the email, but it gets ...
Hi,In onChange client script i want to replace category to new_category in client script for bulk So many lines i need to update category to new_category instead of copy paste in every line any possibility to update in single shot or replace in sing...
Hi There, Greetings!!! I have created one service portal page, on which I am populating courses from course table and showcasing them on it. I have to create a button through which course assigned_to user should be able to upload attachment to the re...
i am having catalog variable is os type ,so if i select any value in os type automatically the multi row varaiable should be visible otherwise it should not visible.
My Response SLA triggering again and again whenever the assigned to is empty. the Start and stop conditions are there is no reset condition set. How to stop Response SLA from re triggering after once it is completed.
When an Incident's is assigned an SLA of the same type as one that is already assigned to the Incident and In Progress, the desired behaviour is:The Previous In-Progress SLA of the same type is cancelledThe new SLA is assigned, and any of the elapsed...
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