ServiceNow Workato Integration account
I need to create an Workato account for ServiceNow Integrations and I want to restrict access.What permissions/role does this account require?
Forum Posts
Not close the RITM until Manual task(s) are closed
All, I have multiple catalog items where users create manual task(s) in addition to the task(s) that are generated by the workflow. However, when the user closes the workflow generated tasks before the manual tasks, the RITM closes and the XML shows ...
Resolved! How to fill the predefined pdf template with record producer variables and attach it to target recor
I am having a record producer with few variables configured in it. After user submitting the record producer, I have a requirement to fill the predefined template(pdf) with record producers variables , generate the pdf and attach it to record produce...
Demo hub install
where can I download demohub from?
Resolved! Hyperlink of KB article on kb_feedback_task table
I need the hyperlink of KB article to be added in the notification that triggers from 'kb_feedback_task' table.
Resolved! How to store catalog variable's values data into another table in service now??
We have created catalog item after the submission the values of variable need to store into Custom table.How can we implement this in an appropriate way. please guide us.
Resolved! URL Redirection getURLForTask(current, 'rfc'));
Can someone brief what this particular UI Action code does: action.setRedirectURL(new StdChangeUtils().getURLForTask(current, 'rfc')); This is being used to create standard change from an Incident. And it redirects to the below page. I want this UI A...
Catalog task is not getting created via flow designer
Hi Community, I have created the simple flow designer which generate catalog task...set run as "user who initiates session".when I create a request, task is getting created but if other users create the request task is not getting generate and i chec...
Resolved! If the user has a different time zone, how can I find out the time zone for a specific date field?
Hello All,I am using UI Formatter(Schedule Date Range Selector) for Date range selection as I have attached picture above.I have set the time to between 8:00 and 9:00AM,Although each user's timezone is different, it displays the same for them all.How...
How to create multi select choice field in jelly script interactive filter(Dynamic Content Block)
Hello All,1) We have one requirement, we want to display list of users(sys_users) in one multi choice field.2) Show list of Incidents records using one report.3) When the one or two users are selected from multi choice field then filter incident rep...
Resolved! Global search not displaying short description in Global Search Results
Hello Everyone,We have upgraded to Vancouver recently. Post upgrade we started noticing that global search results are not displaying incident short descriptionin as title.Did anyone experienced this and any suggested fix?
Resolved! Transform map onBefore event versus Run Script
Hi friends,I am writing transform map script onBefore() : (function runTransformScript(source, map, log, target) { if(target.u_request_frequency!=''){ ignore = true; }})(source, map, log, target); Now, the doubt is :Shall I write this s...
Resolved! Hide content in filed based on role or group
Hi team , I need to hide field text based on role or group ,For example : incident form have description filed, so based on role I will set encrypt or decrypt Can any one provide me solution for this how to achieve
Resolved! How to open the List of Dashboards in serviecnow
Hi,How to open the List of Dashboards in servicenow ?
Convert date/time in String field to Date/time field data
I have data in expiration date field in string format, i have to convert it to date and time to update it to Expiry date field.same goes with below screenshot also
