Survey Notification triggering multiple times even after completing

CJPeterson
Tera Expert

Hi All, 

Could someone advise me on why user would be getting multiple reminders for the survey notification even after it has been completed. I found Survey notification is using Auto assessment business rule 

CrystalJPeterso_0-1667239594803.png

Is there another place I should be looking for what triggers the Survey Notification? 

 

Thanks in advance. 

2 REPLIES 2

Tony Chatfield1
Kilo Patron

Hi, perhaps the issue is the survey trigger conditions, have you checked to confirm that they are valid only once in the task lifecycle?

where will be that task life cycle?