Survey question mandatory on condition

[sunilsargam]

if survey question is 'are you satisfied or not satisfied' 

and if use select Not Satisfied - then  "Give additional info" question comes which is mandatory

I want to show this question even if satisfied but in this case, it should be non mandatory.

Is this feasible in servicenow surveys

[Tanushree Maiti]

Hi @sunilsargam 

Check this post - if it helps.

Controlling Mandatory of Survey question based on other Survey question in same Survey 

[glideFather]

Hi @sunilsargam,

do you use survey designer? I have done something similar in the SD yesterday.

You just create a question - "are you satisifed?"

Then another question "please explain", make that question mandatory and under the dependency tab you can select when to display that second question

[brianlan25]

I just created an idea for this as I'm looking to do something similar.

https://www.servicenow.com/community/itsm-forum/survey-question-mandatory-on-condition/m-p/3516785