Survey question mandatory on condition

sunilsargam
Kilo Sage

if survey question is 'are you satisfied or not satisfied' 

and if use select Not Satisfied - then  "Give additional info" question comes which is mandatory

 

I want to show this question even if satisfied but in this case, it should be non mandatory.

 

Is this feasible in servicenow surveys

5 REPLIES 5

Tanushree Maiti
Kilo Patron

Hi @sunilsargam 

 

Check this post - if it helps.

 

Controlling Mandatory of Survey question based on other Survey question in same Survey 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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