Synchronisation between CMDB and Asset

[mustaphafilahy]

Hi , i have installed Discovery but when i run a discover ofcomputers , i can see the result in   cmdb_ci_computer but i cannot see the same result in the Asset table   ( alm_hardware ); do i have to create a business rule to synchronize the cmdb table and Asset table

[mustaphafilahy]

Hi Elias

Thank you for this information :

i created   the Model Category"   --> Hardware : Hardware [cmdb_ci_hardware]     --->     Asset Class : Hardware [alm_hardware]   and now i can see the computers discovered in Asset .

However , i created 2 Model category   for Printers and servers and i still cannot see them in Asset

regards

[Community Alums]

I believe the Model Categories you created will only work for new CIs. It will not retroactively go back and create assets for the Printer and Server CIs you already have in your environment. You could manually create a Printer CI to verify this.

Ben

[mustaphafilahy]

Hi Ben

Thnx for your answer

When i discover a new printer , after creating the model category for printer , i have the result below in the CMDB

the model ID is unknown so it doesn t create the Asset

regards

[Community Alums]

Do you have a model record for the printer in question? If you select the Model, I'm not sure off the top of my head that it would create an asset at this point, but you could try that. It does need to determine the Model to create the corresponding Asset. Another approach would be to bring in the assets (if you have that information available) and then have Discovery update the CI records created by the Assets.

[cwjurges]

Hi Mustapha,

If you're looking for an elegant, enterprise level approach to integration, Perspectium handles this use case very well. As a native ServiceNow app, all control to push data is within your instance. We can even replicate data to multiple integration endpoints whether they are a database, and in your case another ServiceNow instance, or a different application.