Sys_id in CSV extract
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‎02-23-2011 01:40 PM
Is it possible to extract sys_id of a record in CSV extract.
https://demo.service-now.com/incident.do?CSV&sysparm_view=ess
Amit
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‎02-23-2011 01:53 PM
There's currently no way to include the sys_id with a non-XML export. You can build a workaround by creating a new string field then using a before insert business rule to copy the sys_id to the new field.