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Forum Posts

MRVS

Hi All,I have created a variable set inside the catalog item and i want to run a catalog client script on the catalog item when the MRVS value is added by the end user.I have used the onsubmit catalog client script in the variable set but in the g_fo...

kali by Tera Contributor
  • 368 Views
  • 5 replies
  • 0 helpfuls

Catalog builder - Each catalog restriction

In catalog builder, whoever is creating a catalog will have edit access to that specific catalog item, now my requirement is the user with edit access to that specific catalog item should be able to give edit access to few additional usersNote: templ...

vgayathric9 by Tera Contributor
  • 174 Views
  • 1 replies
  • 1 helpfuls

Custom table header should also show the Status of the ticket

Hi Team, We have a requirement to display the ticket status alongside the ticket number or elsewhere in the form header. We have already suggested using Process Flow Formatters, but the client specifically wants the status to be displayed in the form...

rBh_0-1784198358285.png
rBh by Tera Contributor
  • 219 Views
  • 1 replies
  • 0 helpfuls

Email notification script

I have a requirement to build a email notification script, where i need to create a button that will be used in notification wherever it is required. So, I have created it but the issue i am facing is the button is appearing correctly on the outlook ...

Need to make List on workspace restricted to certain roles

Hey everyone,The List on workspace should be made visible for certain roles and for other roles it should not be visible..i followed few Options that was mentioned in the community  Options 1:On sys_ux_applicability I included roles, only they can ab...

Why do email drafts get automatically saved in CSM workspace?

In CSM workspace when we click to create an email, we're noticing that the email auto-saves a draft every single time before we ever click send on it (from a Case). The email sends fine but there's an additional draft saved against the Case as well a...

e_wilber by Tera Guru
  • 719 Views
  • 2 replies
  • 0 helpfuls