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08-19-2016 09:10 AM
We are planning an upgrade to Geneva and were reviewing the Upgrade Best Practice documentation. It says to look at log file sizeto check for excessively large log files. However I do not see a file size on the System Logs > System Log > Errors log list nor do I see an option to add that to the list view. Am I in the wrong location?
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08-22-2016 01:56 AM
Hi Sharon,
If you have admin rights, you can go to System Logs -> Utilities -> Node Log File Download. There you can see the log for each day along with its size.
Regards,
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08-22-2016 01:56 AM
Hi Sharon,
If you have admin rights, you can go to System Logs -> Utilities -> Node Log File Download. There you can see the log for each day along with its size.
Regards,
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08-24-2016 07:04 AM
Thanks, I've found that but now I'm not sure what's normal or how to tell if there's something that I should be concerned with. What should I be checking for here?
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08-24-2016 07:15 AM
As per wiki:
"When reviewing log files, look at log file size. Excessively large log files, especially those larger than 1 GB, could be an indicator of issues on the instance. Evaluate large log files for frequent errors or other excessive logging that should be fixed."
Upgrades Best Practices - ServiceNow Wiki
6.5 Evaluate Log Data
Regards,