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Error in data collector job

Hi Community, I have a data collector job which is collecting data with an error as below:I checked the system property 'com.snc.pa.dc.max_row_count_indicator_source' value, its 5,00,000.Its collected successfully in dev and test instances. I am only...

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PoorvaB by Tera Contributor
  • 677 Views
  • 12 replies
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midserver error

 â€‹Afternoon all We are coming across an error when trying to either create or update a user in AD, but only since we upgraded to Yokohama. The mid server is still up and running. The error message is this:  import-module : A device attached to the sy...

Jack62 by Giga Guru
  • 343 Views
  • 2 replies
  • 0 helpfuls

Update script help needed

I am using mid server and using sql authentication to connect to the badge sql server to pull in all the user badge number and update in the user_badge table . The db is having all active cards but the request is to pull the badge changes like when t...

chercm by Mega Sage
  • 245 Views
  • 2 replies
  • 0 helpfuls

Need to trigger 20 approval for 20 types

Hi,I need to design the flow where there is the field of choice type in which 20 choices are there so I have created approval group and added 20 member in the group, now for abc type the approval should go to Rahul and for xyz approval for Rohit, lik...

jyotisaroj by Tera Contributor
  • 193 Views
  • 1 replies
  • 0 helpfuls

Show/Hide the choices of the field based on another field value...

Hi Developers,I need one script for the below requirement.If the Asset Preservation field Value is empty or if the current user don't have an asset role, then 'Law Hold' option from Substate field should be hidden.And this Law hold option is visible ...

Munna1 by Tera Contributor
  • 299 Views
  • 6 replies
  • 0 helpfuls

in my incident form when state change to "On Hold" and On hold reason "Awaiting caller" the call back date should not be more than 3 days from current date

Hi community, In my incident form when the state is changed to "ON HOLD" and on hold reason "awaiting caller", then call back date should not exceed 3 days from the current date. If the user fills in more then a three day error message should be popu...

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Forward Schedule - Add more column options

Hi All I am planning on using the Forward Change Schedule to share what changes are in the pipeline. I want to be able to add more columns than the standard three showing: Change No, CI and duration. It would be good to also add assignment group for ...

dashdotone by Tera Contributor
  • 261 Views
  • 1 replies
  • 0 helpfuls

Hide Worknotes updates in Service Portal

Hi Experts,   On every update of worknotes in native UI, the same update is reflecting in service portal. The ask is to not show the worknotes updates in portal and keep only the additional comments there. I tried modifying existing ACL and able to h...

bishalsharm by ServiceNow Employee
  • 722 Views
  • 9 replies
  • 0 helpfuls

Change Request state change from new to cancelled

I have a defect to fix , the requirement is when the user is cancelling the change request in "New" state, the change request is moving to "Closed" state instead of "Cancelled". However, when the change is cancelled in any other state, it is moving t...

Sanjay21 by Tera Contributor
  • 2428 Views
  • 6 replies
  • 0 helpfuls