system property: glide.cache.disabled.scripted_user_criteria_cache

[Fin Nguyen]

Hi Community!

May I know if we have any impacts to the system performance when adding/setting the system property "glide.cache.disabled.scripted_user_criteria_cache" to true? I don't want users to have to logout and login again every time the user record changes.

Thanks.

[Danish Bhairag2]

Hi @Fin Nguyen ,

No there is no impact on system performance after updating that property to true.

Also servicenow would not have recommended to make it true if it would have any performance impact.

Please check the below link where they have recommended

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790108

Thanks,

Danish

[chetanb]

@Fin Nguyen 

You may look into this -

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1386936

This will help you to resolve your query.