System/server configuration of my servicenow instances required (CPU,RAM etc) for performance testing

[Lohith]

I am looking for system/server configuration of my servicenow instances like how many CPU cores,CPU Speed,RAM etc. I have searched stats.do page and servicenow performance page but I am not able to find this information. Can anybody please guide me on how to fetch this information.

Thanks

[Jace Benson]

This isn't exactly what you are looking for but it's closer.

SInce Servicenow manages different things in different ways (meaning, they have semaphores handling certain transactions, and workers handling backround work) I'd suggest looking at your

sys_cluster_state table

this table has all you nodes, primary and back up.

This table also has information about how many things are running.   In this liked post this guy talks about making those things more apparent on the diagnostics page;

Instance Performance: Monitoring semaphore availability on all nodes at once with the "System Diagno...

We took it a step further and added what thing is tying up the resources;

[Lohith]

Thanks Jace for quick reply.

You said correctly this isn't what we are looking for a but close to that. Actually we are doing performance testing for our service now application and we have load distribution details for prod environment. Our objective is to reduce the load according to the strengths of test environment, and to calculate that we need to have configuration of both the environments in terms of computational capacity like CPU and RAM. Thats why we are looking for this partucular information.

I guess here service now is using VMware machines for running application, may be if we can get some configuration details of VMware machines like the way we have fro amazon virtual servers M1.xlarge etc.That would be really helpful.

[bernyalvarado]

Hi, you may want to try to request the information of the resources allocated for your instance by opening a Hi ticket. If you share your intent (performance testing), I believe they may be able to help.

Thanks,

Berny