Tab does not show incident number

dfry123
Mega Expert

Hello,

I recently switched to UI16 from UI15 and everyone seems to be having an issue with the browser tabs. In UI15 it would display the incident number you were in on the tab of the browser. now it just says "all", Please see the screen shots below.. does anyone know how to fix this?

Thank You!

find_real_file.png

find_real_file.png

1 ACCEPTED SOLUTION

Go to the dictionary table.   Every column is stored there as a definition.     For every table, only one column can be specified as the "display" column (its what controls the information you see when you pick a record in a reference field).


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9 REPLIES 9

Go to the dictionary table.   Every column is stored there as a definition.     For every table, only one column can be specified as the "display" column (its what controls the information you see when you pick a record in a reference field).


Yepp, that was the issue. Someone created a field on the incident table and marked it as display. I removed any entry from being display on the incident table and made sure number on the task table was set to display and it fixed the issue.



Thanks a lot for your help!


Wow!   That was in my long-shot list.   Sure glad I decided to propose it anyway.


dfry123
Mega Expert

None that I can find.


dfry123
Mega Expert

Also I'm not sure I understand your first question.