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Polaris UII Theme

Is there any way to change the Theme on the Polaris UI. I like to have different themes for the different instances (dev., test. prod)?

John H1 by Tera Guru
  • 372 Views
  • 2 replies
  • 0 helpfuls

State Flow Requirement on Incident Form

Hi experts,I have a requirement related to the state flow on the incident form and would appreciate your guidance.When the incident form is opened, the only available state option should be "New".After submitting the form, the state should allow sele...

Display Incident details on potal

I have a requirement that incidents whose category is software need to display those details on portal.Please guide me how can I achieve this . Also I have created a button on portal called incident details. When i click on that button it should disp...

1_DipikaD by Kilo Sage
  • 435 Views
  • 5 replies
  • 0 helpfuls

Find out workflow attached in Record producer

Hi All, How can we find out workflow attached in a Record producer in which target table is requested item table ? Also you can refer to attachment in which workflow is not empty filter is mentioned.    @Ankur Bawiskar@Community Alums

1_DipikaD by Kilo Sage
  • 566 Views
  • 6 replies
  • 0 helpfuls

To set parent_incident field read-only

I got a requirement to make parent_incident field Read only when a form is saved on resolved stateFor this I wrote a onload script but not workedScript:-If(g_form.getValue('state')==6){g_form.setReadonly('parent_incident', true)}

Subham_ by Tera Contributor
  • 441 Views
  • 5 replies
  • 0 helpfuls

Resolved! SC_categories - limit to only list single Catalog item category

Hi   I'm trying to limit the sc_catagori widget, forcing it to only show a single Service Catalog category. I've already cloned the OOTB one to a custom one.  All the different community posts I've found show examples with code but appears to be for ...

Adam Larsen by Tera Contributor
  • 1342 Views
  • 7 replies
  • 3 helpfuls

Default "Close Notes" is not working with ServiceNow Regex

 Hi Everyone,I have a requirement regarding the incident form. When a user changes the state to "Resolved," the close notes information will be auto populated with the default format below. Users need to update the information after the colon in this...

ServiceNow Regex - Close Notes

Hi Everyone,I have a requirement regarding the incident form. When a user changes the state to "Resolved," the close notes information will be auto populated with the default format below. Users need to update the information after the colon in this ...

Model Name Reference Qualifier

I would like to modify the out-of-the-box reference qualifier for the model field on the alm_asset table.   There is a column on the model_name table (status) where you indicate if the model is "In Production", "Retired", or "Sold".   I only want use...

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