- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2018 12:40 PM
Hey guys,
I made a table that gets certain variables from a form once the form is submitted. The table is as follows:
This table gets User Names, the RITMs and the Date variable from the form.
I wanted to create a report with all three of these variables but in the report, only the User name and the RITM is being displayed and the Date appears blank:
What can be the reason for this and how do I fix this?
Thank you!
Solved! Go to Solution.
- Labels:
-
Service Catalog

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2018 06:21 AM
I'm glad you figured it out. I did mention a few times to check the fields (like the type) themselves, but you seemed pretty adamant against that.
Please mark any other reply as Helpful, since you've marked your own as correct.
Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2018 12:43 PM
You need to add your variables to the Selected list in the upper right-hand corner of that screenshot:
So go to Available and scroll down to variables and go from there.
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2018 12:50 PM
Hey Allen,
Thanks for you reply. Unfortunately, I have tried that and it doesn't work for whatever reason...
So, I go into variables, dot walk and manually add the date field and it looks like this:
But when I save it, it is gone from the top right box as follows:
I do not know why it goes away when I save / update it..
Any other way to accomplish it?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2018 12:57 PM
If it's just that one that goes away, I would look at the variable in question and check for any discrepancies.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-10-2018 01:04 PM
It's not just the date one.
It is any variable added manually through dot-walking to the catalog item. I don't think something is wrong with all of the variables.
My main problem is that in the report, I am obtaining the Data from a table called u_office_365_users. This is the table:
When I create a report,
In Data, I put the table name (u_office_365_users), in Type, I put List, Group By is None.
From that table, it pulls in the columns that table has and I add "Add User", "Requested Items" and "Date" as shown above in the screenshot. However, everything appears the same, except the Date.
I don't think it is a variable problem because it appears in the table fine.
Is there anything else that might be causing it to not get the Date from the table?