Table field ignored when importing to a choice list

andrewbailey
Kilo Contributor

Hi I am a beginner so slowly learning.

I have an issue when importing a xls file into a choice list. The steps I followed below

Create an xls file as per below and saving

Xls.JPG

Right click and show choices and right click on bar to import

choices.JPG

Insert - select the file and click "Import"

import.JPG

It shows success with 8 and none missed

uploadsuccess.JPG

When I preview I get an error that table field is ignored as it does not exist in destination table

missingtable.JPG

As per screenshot the Table field is (empty)

empty table.JPG

I can manually edit the Table values to the correct table (hr_case) and all is fine, however I have some choice lists (example created sub category) which have over 100 rows (with different dependent values to category) and I don't want to manually edit 100+ every time.

This is happening in my personal Developers instance and I know it should work as I can successfully perform the import in our work dev instance and the Table field is not ignored and is populated - work instance is also Fuji.

Other steps I have tried are doing an update as opposed to an insert by creating an excel template -

Update.JPG

When I open the Template the Table column is not there.

excel template.JPG

Any ideas or assistance would be appreciated

Thanks

Andrew

14 REPLIES 14

Ajai S Nair
Giga Guru

Hi Andew,


The table which you are loading is already present in choice table or not?


search with the table name in choice table and confirm that.


May be the table name is different or not present in sys_choice table


Thanks Ajai



Some further information


This is using the HR Case management module Plugin which was activated


The hr_case table is the OOTB default table for Category



I have retried in our work test environment which is OOTB with no issues.


Have you tried importing through transform map ?


Thanks Ajai



The transform completed successfully



I will have to use the process in the future instead of the Import way.



I wiped and refreshed my personal instance and attempted the import route described in my original question above using the Incident module and still have the same issue with using this route - the Template I created described above still excludes the "Table"



I still would like a solution using the import route from the choice lists if anyone could assist as mentioned it does work on our Work instances. The only difference I can see between my personal instance and my work ones is that the work instances are upgrades to Fuji (Calgary to Dublin, Dublin to Eureka and now Eureka to Fuji)



Thanks Andrew