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Variables options

Hi All,Can someone please help me on the below query.In the above screenshot if i select Snapshot of VM Servers the table will be visible. before submitting the form if i want to change the options, i am able to see the old option table data after re...

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nikhitha24 by Tera Guru
  • 248 Views
  • 3 replies
  • 0 helpfuls

How can I create a report on how our tickets are being assigned?

Hello, I am a new ServiceNow Admin and have been tasked with pulling information on how our Incident and Change Request tickets are being assigned. Since it uses hard coded routing logic my job is to shed some light on the process.What would be the b...

BPavlovich by Tera Contributor
  • 335 Views
  • 2 replies
  • 0 helpfuls

Resolved! Error message when the checkbox is false

Hi All, Can someone please help me on the below query.In the options checkbox i don't want to be mandatory, but when checkbox is false need to thrown an error message to select the checkbox. function onSubmit() {var application = g_form.getValue('app...

nikhitha24_0-1700982318037.png
nikhitha24 by Tera Guru
  • 422 Views
  • 2 replies
  • 0 helpfuls

catalog item was taking long time to load in the service portal.

Hello Team, We are facing an issue while loading the catalog item form in the service portal. it is taking more than 2 min and meanwhile, we are receiving the pop up as "The page isn't responding". We have checked the on-load script on the item, and ...

Mainkanta by Tera Contributor
  • 917 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to push new values to a list (glide_list) type field on a table using flow designer action/script without removing the existing values?

Hi, I have a custom table that holds the user data and the application assigned to that user. This application field type is a list type (glide list), so that whenever new application gets added to the user it should be stored in that field for that ...

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