I Have a requirement to customize Post incident review report for major incidents , to include branding , additional text/color etc in each section of PIR template. but i am unable to find any PIR template/any way to customise it . On opening any of ...
I have a catalog task with a checklist. How can I display the current top unfinished checklist item in a report?
Hi I was trying to create a field of List type that is mapped to List collector variable. but even though I gave multiple values from the Record Producer it is showing only one name on the List type field on the form. how to achieve this?
Hello everyone,Now that I got the dedicated approval notification to work, how do I display specific variables from the sc_req_item table on the approval notification? I found where I can get the summary of requested items using the below mail script...
PDI are unavailable. Is there a known outage? When can we expect it to be back?
Hi All, I have tried to write a very simple client script and script include which will simply show a message when the priority value changes on an incident record. This is just for testing purposes. Could anyone point out what I have got wrong here ...
Hi All, I am trying to send from the client controller to the server side, I am getting the data on change of field which is a choice list on portal which is a HTML Field. So i tried without $timeout the data is not coming properly so i am using $t...
How to create create report based on string value and if 1st 2 values are unique then i want to show in one single line bar chart Ex: HYD Campus - Main BlockEx: HYD Campus - 12nd BlockEx: HYD Madhapur - Block Ex: Pune - Mumbai MainEx: Pune - Head off...
All,I have a business requirement to restrict the list of CI choices based on selected category/subcategory on the incident form.So for example, we have a category = Hardware and a Subcategory = Computer. In the configuration item field I'd like to h...
I am trying to create a unique QR for every record of a custom table. I have spent hours applying various solutions currently present on community but unable to generate any QR code (the best I was able to create a barcode). Maybe I lack fundamental ...
Hi When we submit proposal for new Standard Change request and request is approved. It pops up the message twice as ; Info Message At least one of flow, workflow or execution plan should be filled. Otherwise, when order is placed, then even on approv...
Hello all,I want to execute the scheduled import 3 times in the flow. And if it has given error then incident will be created. I have tried this below is screen shots and script using custom action. But by doing it. It is creating execution records m...
Hello all, I am back with another question. I have a catalog item that 'User 1' fills out and is sent to 'User 2' to process. On the catalog item, I have hidden fields that 'User 2' will fill out. Currently, it's set up so when 'User 2' goes in to...
Is there any possibility to bring an email into the interactive filter of the dashboard? I need this value from the sys_user table, but it is not showing up.
I have a requirement to restrict access to a certain type of problem and allow only specific groups to read them, table: problem, type: read. Therefore, I need an ACL on the Problem table with a script. However, this should apply to all created roles...