Template pop up in knowledge article

[anvitha ash]

Hi,

When you select any Knowledge Base, a pop up appears to Apply Default Values "Do you want to populate fields with the default values for the selected knowledge base as follows?"

I am setting the default values from the knowledge base to the knowledge article field "ownership group"

Now, i don't want the popup to be displayed and ask for the button to click "cancel" or "ok". The field values needs to be set automatically from the knowledge base to knowledge article without showing the pop display

The pop up is a UI Page, page name: "kb_confirm_defaults"

link to page: /nav_to.do?uri=sys_ui_page.do?sys_id=1fb56b13ff0131003f07ffffffffffdd

How can we achieve this functionality

Thanks in advance😀

[Tommaso Tomaiuo]

I see in your screen the Can Read field, try to hide both “can” fields and check if the popup appears

[anvitha ash]

Those are knowledge article specific. Anyways I have made the fields hidden still no luck