The Change Request status automatically changes from New to Assess.

[ayano]

The Change Request status automatically changes from New to Assess even though I haven't pressed the Assess button.

I think that in some setting, when the status becomes New, it automatically changes to Assess.

Are there any other possible solutions, such as business rules or conditions under which the status changes to "Assess"?

Please tell me where to check.

(Snow Version is Tokyo.)

[Ravi Chandra_K]

Hello @ayano 

Greetings!

Check the existing workflow on Change. Most probably it could be from workflow 

also check any existing insert Business Rules on Change.

Please hit the thumb and Mark as correct if it helped!

Kind Regards,

Ravi Chandra