The count shows non zero value in reports on a table created using 'Database view'

[Rama Chandra D]

Hello everyone,

I have created a 'Database view' to join Problem and associated Problem task table to run a report that displays all the open problems along with their tasks if any. The Database view runs well so does the report. However, when I group the report using 'Problem Number' it shows the count against each problem with no tasks as '1' and when expanded it shoes 'empty' in all the fields. I was expecting that count would be zero if there are no tasks associated with the problem.

Is there any way, I can avoid the misleading count of '1' when there are no tasks?

Regards,

Darshak

[Rama Chandra D]

Here are the screenshots of both database view and the report.

Regards,

Darshak

[drjohnchun]

Yes, you're using LEFT JOIN, thus the issue. Do you see under the Left Join column it says "true"? If you set it to "false", your issue will go away.

[Rama Chandra D]

Hi John,

But that would essential remove all the 'Problem' without a problem task. Isn't it? I need all the open problems irrespective of whether a task is associated with it or not.

Regards,

Darshak

[drjohnchun]

That's correct. So per your requirement, using a LEFT JOIN is correct, and the issue you're posing here's the byproduct of that design.

Then another solution you can try is to apply a filter to your report (not the view) saying

[Task Number] [is not empty] (or use whatever field from the task that always has a value)

This will remove all problems without tasks in your report, so you won't see those misleading counts any more.

[Rama Chandra D]

Hi John,

Thank you so much for your time. I'll let the report be as is without the filter you've suggested as I intend to capture the open problems as well in the report.

Regards,

Darshak