The Field being Truncated. How can i solve this?

[Vaishnavi35]

Hi,

I have two custom fields created on the Test Case form.

Process Area and Description - Both are String type fields.

These fields are getting truncated. Initially the length was 40 i made it 50000.

When I copy paste from Excel sheet. Its perfect.

But when I load the data its getting Truncated!!

In Excel,

In Servicenow, (Its completely truncated)

PLEASE HELP!

Thanks in Advance,

Vaishnavi

[Shivani Singh1]

Hi Vaishnavi,

Your approach is right, can you check description in import set table. Is it coming in full length or not?

[Vaishnavi35]

Its Truncated there as well. Where can i exactly go and change?

[Shivani Singh1 · Accepted solution]

So you need to modify the length of that field in import set table so that content will fit-in.

[Vaishnavi35]

Thanks Much! It worked!