The manage attachments paperclip is not visible in the portal page (Helsinki), although its visible when I 'try' the catalog item, from the 'Maintain Items' module. What could be wrong?

jaisonjoy
Giga Contributor

The manage attachments paperclip is not visible in the portal page (Helsinki), although its visible when I 'try' the catalog item, from the 'Maintain Items' module. What could be wrong?

find_real_file.png

1 ACCEPTED SOLUTION

Jaison,



Please follow the below steps:


1. Go to your site , Uncheck 'Simple catalog display' :


Screen Shot 2016-09-15 at 3.30.00 PM.png



2. Attachment button is now available for all catalog items :


Screen Shot 2016-09-15 at 3.30.15 PM.png



Thanks,


Shivam



PS: Hit like, Helpful or Correct depending on the impact of the response.


View solution in original post

7 REPLIES 7

Jaison,



Please follow the below steps:


1. Go to your site , Uncheck 'Simple catalog display' :


Screen Shot 2016-09-15 at 3.30.00 PM.png



2. Attachment button is now available for all catalog items :


Screen Shot 2016-09-15 at 3.30.15 PM.png



Thanks,


Shivam



PS: Hit like, Helpful or Correct depending on the impact of the response.


Hi Jaison,



If it solves you'r problem then please mark the thread as answered, this will help others who are going through the same issue.



Thanks,


Shivam


Thanks a lot Shivam!