We have a complaint from auditors when we export direct RITMs to PDF that it doesnt show any catalog variables that are included in that request. Is there a way to add this into the exported report, only for RITM reports?
Hi Everyone, I'm currently working on a record producer and need some assistance with dynamically controlling the visibility of choice values for a specific variable.Here's the scenario:I have a variable named "Select Currency" with the following cho...
Hi team, After yokohama upgrade the HTML toolbar on rich text fields are missing many items that were there before upgrade, I have 35 widgets in the toolbar, after upgrade there are 22, see attached for more details. Any assistance will be greatly ap...
After Yokohama upgrade HTML toolbar on rich text fields are missing many items that were originally there, used to be 35 widgets in the toolbar, after upgrade there are only 22. Has anyone experience this after upgrade?
I have created a field 'Services' on Change table, its is dropdown field.I am utlising this field both on Change as well change task table. Now, when select any value say 'ABC' on this field, the same gets reflected in all of all the change tasks re...
Hello team, I am getting this error in schedule job for a data sources while pulling the data. MID Server reported error: SQLState: S0003com.microsoft.sqlserver.jdbc.SQLServerException: The conversion of a varchar data type to a datetime data type re...
Hello,How can I get a badge / signal in SCTASKs when a comment has been added in the related RITM ? (I do not want to have the comment of the RITM duplicated in the SCTASK)
The problem I am trying to solve is to store the following code snippet like "javascript:new AcorioEmailUtils().addToRecipients(current);" to a record using flow designer. I can go out to the table and manually store the snippet no problem, bu...
There's a monthly task that we'd like to associate with a REQ/RITM/SCTASK and have it be automatically created/assigned. Is that possible?
how to create the incident from flow designer based on actions output.If status code is 400 we need to create the incident record.Not only 400, A series of 4 ? Please help
I made a function that works well for toggling the Add To Cart and Order Now buttons during my onSubmit():function toggleSubmitButtons(state) { var index; var cartBtns = document.getElementsByName('add_to_cart'); for (index = 0; index < c...
I have one order guide in that i have one varibale set when i change a filed option called "Type of demand" then other varibales should be hide on the form if "Type of demand" is "other or none " then only all other variables should be visible. For ...
Hello Community,I am importing records in cmdb_ci_computer through intune integration. In Robust transform, i am using u_userdisplayname, u_userprincipalname (data is coming into this fields from intune) fields present on staging table to populate ...
Transform maps should not have boolean fields in their import set table. We cannot change the type of the field now which is already imported. How to remediate this or a workaround to remove it from the health scan finding in servicenow?
Hello @all ,We have a requirement to integrate Zoom with ServiceNow, specifically to receive data when a Zoom Workspace is reserved. To achieve this, we explored the Zoom Spoke plugin and successfully authenticated the connection and received respons...
