The value of the REQ approval field is "Not Yet Requested" when I create a catalog item

[robertalcala]

Hello,

I'm creating the flow for my service catalog. I associate it with the catalog item, and when I run a test, the REQ is always created with the status "Not Yet Requested" in the "Approval" field. Until, for example, I manually change the field to "Approved," the flow won't run; it doesn't even appear in the executions.

[robertalcala · Accepted solution]

There is a workflow that is responsible for approving the REQ, it is called "Service Catalog Request" and in my instance it was not created due to data cleaning.