Through ATF if i Delete the Incident still i can see after completion of ATF testing

kranthi2
Tera Expert

Hi,

By suing the ATF test steps i am trying to Delete the Incident and one of the Alert but once the testing is finished still i can see that Incident

Please find the below screenshot for the ATF test steps.

kranthi2_0-1752458248796.png

Thanks,

 

1 ACCEPTED SOLUTION

@kranthi2 

on both the tables see the Collection type field from sys_dictionary and see if that attribute is present

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

10 REPLIES 10

@kranthi2

incident and alert table 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Could you please check the below screenshots from both the tables:

1. Incident

kranthi2_0-1752471271582.png

 

2. Alert:

 

kranthi2_1-1752471372181.png

I can see both are different.

Do i need to add that attribute in both the tables ?

Please confim ?

 

 

@kranthi2 

on both the tables see the Collection type field from sys_dictionary and see if that attribute is present

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, i have opened the collection type and i don't see that "excludeFromRollback=true" under the attributes.

Please find the attached screenshots:

Incident:

kranthi2_0-1752475597850.png

 

Alert:

kranthi2_1-1752475641730.png

Thanks

 

 

 

Hi @kranthi2 

 

You have you exclude table from roll back.

Follow this link:

Solved: Re: ATF exclude table - ServiceNow Community

 

Regards

Shaqeel


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Regards

Shaqeel