Time zone on the user preference section

[pavan patil]

Hello Community,

I am working with the Employee Center portal and would like to remove the Time Zone field from the User Preferences section.

Could someone please guide me on:

• Which widget is responsible for rendering the User Preferences section in Employee Center?
• Whether this widget needs to be cloned to hide/remove the Time Zone field?
• Any recommended or best-practice approach to achieve this customization?

Any guidance or references would be greatly appreciated.

Thank you in advance!

[GlideFather]

Hi @pavan patil,

this is handled by "User profile" widget:

Find it here:

https://yourinstance.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=6e6ac664d710120023c84f80de610318

Definitely don't modify this particular, rather clone it and make the changes for the cloned widget.

Comment: hiding the TZ by an ACL might be another solution. I would discourage you from hiding this unless it's really necessary, this allows people to see the timestamp in their timezone and for example people on business travels will lose their chance to make their preferences, something that should help them to use the platform easily and hiding it is agains it in my perspective...

[Dr Atul G- LNG]

Hi @pavan patil 

Go to widgets under Service Portal

As you check : Warning: This is a High Risk file that might get updated again in later releases. Do not alter this file unless necessary.

So dont change directly, clone and change

However, as a BPC, this is not a good use case because it prevents users from changing the time zone when they are traveling to a different location and time zone.

[Ankur Bawiskar]

@pavan patil 

another way is to update this property (Note: this is again system property and is risk to update as it's OOTB)

glide.timezone_changer.roles

-> OOTB it has itil and admin role

I updated it with maint role so that even admins can't change, if you want only admins can change then keep only admin

After

Output: it's gone even for admins

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@pavan patil 

did you get a chance to check this easy approach?