To check checkboxes based on field values

[Poorva Bhawsar]

Hi Community,

When user selects some variables values as approved from the dropdowns on catalog task, i want to check some checkboxes on the cmdb_ci form.

For e.g., if xyz is selected as approved from the dropdown list, then it should check xyz checkbox on the cmdb_ci form before closing the request.

Thanks

[Poorva Bhawsar]

These variables are of select box type i.e. dropdowns. So, when these are selected as Accept. Then I need to check few fields checkboxes on cmdb_ci table. The record would be the cmdb_ci reference field value.

For e.g., I have below variables of select box type and i have another variable as of type reference field and reference table is cmdb_ci table.

Before closing the request. It should check these checkboxes for that particular reference field value suppose xyz is the business app. So, in xyz business app, if these dropdowns value is 'Accept', it should check these checkboxes on the xyz business app record.

Here is the condition i am checking.

if (current.variables.server_privilaged_account_onboarded_to_piam == 'accept') {

    gr.u_tpam == true;

}

if (current.variables.database_onboarded_to_siem_confirmation_approval == 'accept') {

    gr.u_siem == true;

}

if (current.variables.cis_scan_nessus_scan_passed_confirmation_approval == 'accept') {

    gr.u_nessus == true;

}

[Anil Lande]

HI @Poorva Bhawsar 

Yes you need to use GlideRecord query to update the cmdb_ci record.

Use GlideRecord query to get the CI record and update it,

var grCI = new GlideRecord('cmdb_ci');
grCI.addQuery('sys_id',current.variables.variable_name); // replace your field or variable to get CI sys_id
grCI.query();
if(grCI.next()){
if (current.variables.server_privilaged_account_onboarded_to_piam == 'accept') {
    grCI.u_tpam == true;
}
if (current.variables.database_onboarded_to_siem_confirmation_approval == 'accept') {
    grCI.u_siem == true;
}
if (current.variables.cis_scan_nessus_scan_passed_confirmation_approval == 'accept') {
    grCI.u_nessus == true;
}
grCI.update();
}

[Aniket Chavan]

Hello @Poorva Bhawsar ,

I got your point like what you want to implement, also are you using workflow and it's run script activity to check and perform the action? If yes then I think am not seeing anywhere where you used the glide record to for finding and updating the record so firstly use the glide record and add the query based on your reference field to find correct record, and also at the end you need to use the gr.update(); as well so that record can get updated.

You can refer the below code and modify it according to your requirement further.

     // Get the Sys ID of the related business app
    var businessAppSysID = current.variables.cmdb_ci;

    // Use GlideRecord to query the business app record
    var gr = new GlideRecord('cmdb_ci'); // Replace with the actual table name
    gr.addQuery('businessapp', businessAppSysID); // Replace 'businessapp' with the actual field name
    gr.query();

    if (gr.next()) {
        // Check if the server privileged account is approved
        if (current.variables.server_privilaged_account_onboarded_to_piam == 'accept') {
            gr.u_tpam = true;
        }

        // Check if the database is approved
        if (current.variables.database_onboarded_to_siem_confirmation_approval == 'accept') {
            gr.u_siem = true;
        }

        // Check if the CIS scan is approved
        if (current.variables.cis_scan_nessus_scan_passed_confirmation_approval == 'accept') {
            gr.u_nessus = true;
        }

        // Update the business app record
        gr.update();
    }

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Regards,

Aniket

[Poorva Bhawsar]

I have written exactly same code. But here now i have 2 cases.

1. When a field value is server.

A field will populate which is of type list collector, whatever servers user selects there. It should check checkboxes in those server records.

2. When this field value is database.

A variable set is there which contains some fields and its type is multi row. One is a reference field and other is multiple line text.

When user adds multiple records in this reference field using multi row variable set. It should check checkboxes in all those records.

Here is my code. But its not working.

if (current.variables.oat_type == 'Server') {

    var server_name = current.variables.server_name_s;

    var gr = new GlideRecord('cmdb_ci');

    gr.addQuery('name', server_name);

    gr.query();

    if (gr.next()) {

        if (current.variables.server_privilaged_account_onboarded_to_piam == 'accept') {

            gr.u_tpam == true;

        }

        if (current.variables.database_onboarded_to_siem_confirmation_approval == 'accept') {

            gr.u_siem == true;

        }

        if (current.variables.cis_scan_nessus_scan_passed_confirmation_approval == 'accept') {

            gr.u_nessus == true;

        }

        if (current.variables.ds_am_av_and_network_protect_with_ips_policy_is_set_to_prevent_or_ms_defender_installed == 'accept') {

            gr.u_av_am_ips == true;

            gr.u_xdr == true;

        }

        gr.update();

    }

} else if (current.variables.oat_type == 'Database') {

    var server = current.variables.server_name;

    var gr1 = new GlideRecord('cmdb_ci');

    gr1.addQuery('name', server);

    gr1.query();

    if (gr.next()) {

        if (current.variables.server_privilaged_account_onboarded_to_piam == 'accept') {

            gr1.u_tpam == true;

        }

        if (current.variables.database_onboarded_to_siem_confirmation_approval == 'accept') {

            gr1.u_siem == true;

        }

        if (current.variables.cis_scan_nessus_scan_passed_confirmation_approval == 'accept') {

            gr1.u_nessus == true;

        }

        if (current.variables.ds_am_av_and_network_protect_with_ips_policy_is_set_to_prevent_or_ms_defender_installed == 'accept') {

            gr.u_av_am_ips == true;

            gr.u_xdr == true;

        }

        gr.update();

    }

}

[Aniket Chavan]

Hello @Poorva Bhawsar ,

Please try with below code and let me know your views on this, like it works for you or not and if not then I have added some logs so check those as well so that we could get some idea exactly which part is not working.

if (current.variables.oat_type == 'Server') {
    var server_name = current.variables.server_name_s;
    
    // Logging
    gs.log("OAT Type: Server, Server Name: " + server_name, "YourScriptName");
    workflow.info("OAT Type: Server, Server Name: " + server_name);

    var gr = new GlideRecord('cmdb_ci');
    gr.addQuery('name', server_name);
    gr.query();

    while (gr.next()) {
        if (current.variables.server_privilaged_account_onboarded_to_piam == 'accept') {
            gr.u_tpam = true;
        }
        if (current.variables.database_onboarded_to_siem_confirmation_approval == 'accept') {
            gr.u_siem = true;
        }
        if (current.variables.cis_scan_nessus_scan_passed_confirmation_approval == 'accept') {
            gr.u_nessus = true;
        }
        if (current.variables.ds_am_av_and_network_protect_with_ips_policy_is_set_to_prevent_or_ms_defender_installed == 'accept') {
            gr.u_av_am_ips = true;
            gr.u_xdr = true;
        }

        gr.update();

        // Logging
        gs.log("Updated cmdb_ci record for Server - Sys ID: " + gr.sys_id, "YourScriptName");
        workflow.info("Updated cmdb_ci record for Server - Sys ID: " + gr.sys_id);
    }
} else if (current.variables.oat_type == 'Database') {
    var server = current.variables.server_name;
    
    // Logging
    gs.log("OAT Type: Database, Server Name: " + server, "YourScriptName");
    workflow.info("OAT Type: Database, Server Name: " + server);
    
    var gr1 = new GlideRecord('your_multiline_text_variable_set_table'); // Replace with the actual table name for your multi-row variable set
    gr1.addQuery('reference_field', server); // Replace 'reference_field' with the actual reference field name
    gr1.query();

    while (gr1.next()) {
        if (current.variables.server_privilaged_account_onboarded_to_piam == 'accept') {
            gr1.u_tpam = true;
        }
        if (current.variables.database_onboarded_to_siem_confirmation_approval == 'accept') {
            gr1.u_siem = true;
        }
        if (current.variables.cis_scan_nessus_scan_passed_confirmation_approval == 'accept') {
            gr1.u_nessus = true;
        }
        if (current.variables.ds_am_av_and_network_protect_with_ips_policy_is_set_to_prevent_or_ms_defender_installed == 'accept') {
            gr1.u_av_am_ips = true;
            gr1.u_xdr = true;
        }

        gr1.update();

        // Logging
        gs.log("Updated your_multiline_text_variable_set_table record for Database - Sys ID: " + gr1.sys_id, "YourScriptName");
        workflow.info("Updated your_multiline_text_variable_set_table record for Database - Sys ID: " + gr1.sys_id);
    }
}

Also make sure to format your code with reference to the below sample code where you are using the variables which are in MRVS.

var mrvs = current.variables.employee_details; // employee_details is my MRVS name make sure to replace it with yours
var first_name = mrvs[0].first_name;  // first_name is my variable from the MRVS so make sure to replace this variable as well  with yours and use the same syntax in the above script where you are trying to use/access the variables from MRVS

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Regards,

Aniket