To Copy All Variables information In catalog Task description

[sri24]

Hello All,

After user submits the Request, I need to copy all the variables information into Description field of Catalog Task. How can i do this can anyone please help me with this.

Thanks in Advance

[Saurav11 · Accepted solution]

Can you try the below script. It is a onBefore Insert/Update business rule on Catalog task table

var keys = new Array();

var set = new GlideappVariablePoolQuestionSet();

set.setRequestID(current.request_item);

set.load();

var vs = set.getFlatQuestions();

var description =''

for (var i=0; i < vs.size(); i++) {

if(vs.get(i).getLabel() != '' && vs.get(i).getDisplayValue() != '' && vs.get(i).getDisplayValue() != 'false') {

description = description +vs.get(i).getLabel() + " : " + vs.get(i).getDisplayValue() + "\n";

}

}

Hope this helps. Please mark the answer as correct/helpful based on impact.

[Mark Roethof]

Hi there,

This might help:
2020-04-06 Generate Catalog Item Variables summary

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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