To create catalog tasks for an RITM as soon as it is created using flow designer.

[Pravallika1]

Hi Team ,

I have a requirement to create catalog tasks for an RITM as soon as it is created using flow designer.

Once submitted the catalog item should create a REQ and RITM and 5 tasks should be created all at a time with static short description and description (given by us while creating the task in flow). Only after all CTAKS are closed - RITM is closed automatically (Closed Complete).

Can you please help me how to build this using flow designer. I haven't done this before and am struggling with the order of steps to be created.

Thanks in Advance! Awaiting your reply!

Pravallika K

[ShubhamGarg]

Hello @Pravallika1 ,

Here is the step by step guide to creating flows in servicenow.

URL - https://developer.servicenow.com/dev.do#!/learn/courses/washingtondc/app_store_learnv2_flowdesigner_...

Kindly mark this as Accepted Solution/Helpful if above info. helps in any way and help in closing this thread.

Regards,

Shubham

[Pravallika1]

Hi @ShubhamGarg 

I appreciate your reply to follow the link. Can you please specifically privide the steps for my usecase.