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To create catalog tasks for an RITM as soon as it is created using flow designer.

Pravallika1
Giga Guru

‎08-05-2024 12:52 AM - edited ‎08-05-2024 04:22 AM

Hi Team ,

 

I have a requirement to create catalog tasks for an RITM as soon as it is created using flow designer.

Once submitted the catalog item should create a REQ and RITM and 5 tasks should be created all at a time with static short description and description (given by us while creating the task in flow). Only after all CTAKS are closed - RITM is closed automatically (Closed Complete).

 

Can you please help me how to build this using flow designer. I haven't done this before and am struggling with the order of steps to be created.

 

Thanks in Advance! Awaiting your reply!

 

Pravallika K

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2 REPLIES 2

ShubhamGarg
Kilo Sage

‎08-05-2024 01:03 AM

Hello @Pravallika1 ,

 

Here is the step by step guide to creating flows in servicenow.

 

URL - https://developer.servicenow.com/dev.do#!/learn/courses/washingtondc/app_store_learnv2_flowdesigner_...

 

Kindly mark this as Accepted Solution/Helpful if above info. helps in any way and help in closing this thread.

Regards,

Shubham

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Pravallika1
Giga Guru
In response to ShubhamGarg

‎08-05-2024 01:20 AM

Hi @ShubhamGarg 

 

I appreciate your reply to follow the link. Can you please specifically privide the steps for my usecase.

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