To restrict only change manager to select New button in the related list control

Mohammed Hyder
Tera Contributor

Hi All

 

I have a requirement where i need to restrict only change manager to select the new button in the list control and it should be disable for all others.

Its on the change task related list

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mohammed Hyder  

 

LearnNGrowAtul_0-1705601692088.png

 

Go to change task related list -- and follow 

LearnNGrowAtul_1-1705601746849.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi

 

Actually, in new state, all users can add task by clicking new button from the related list but when the change is another state, only change manager should be able to add change task.

Hi @Mohammed Hyder  

 

In this case, you need to update the UI action condition where role = Change manager and State is !NEW

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi ATul

 

I tried that but it doesnt work