To restrict only change manager to select New button in the related list control
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01-18-2024 05:32 AM
Hi All
I have a requirement where i need to restrict only change manager to select the new button in the list control and it should be disable for all others.
Its on the change task related list
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01-18-2024 10:15 AM
Go to change task related list -- and follow
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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01-22-2024 02:23 AM
Hi
Actually, in new state, all users can add task by clicking new button from the related list but when the change is another state, only change manager should be able to add change task.
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01-22-2024 05:14 AM
In this case, you need to update the UI action condition where role = Change manager and State is !NEW
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-22-2024 05:20 AM
Hi ATul
I tried that but it doesnt work