To show an error msg on portal when user clicks on a widget

[Poorva Bhawsar]

Hi Community,

When user clicks on a reopen widget if the incident is assigned to xyz group then need to show an error msg and abort that action.

What is the logic for this?

Thanks,

Poorva Bhawsar

[Abbas_5]

Hello @Poorva Bhawsar,

Please refer to the below link:
https://www.servicenow.com/community/itsm-forum/how-to-display-error-message-in-the-service-portal-u...

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,

Abbas Shaik

[Poorva Bhawsar]

Here i want to show an error msg when user clicks on it and its assigned to xyz group and restrict that action.