We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Tool tip

nikhitha24
Tera Guru

Hi Team,

 

Can someone please help on the below query.

 Need to add a tool tip “Extend Snapshot of VM Server requests that have not yet been removed. Snapshots are extended to the maximum allowed retention (72 hours).”

nikhitha24_1-1701852295243.png

 I have written a script include to get the values for the table.

 

var getritmvalues = Class.create();
getritmvalues.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    ritmvalue: function() {
        var ritm = this.getParameter('sysparm_ritm');
        var dataArr = [];
        var data = {};
        var rn = new GlideRecord('u_request_number');
        rn.addQuery('sys_id', ritm);
        rn.query();
        if (rn.next()) {
            if (rn.u_retention_period != '') {
                var gdt = new GlideDateTime(rn.u_remove_date);
                var hours = 60 * 60 * 72;
                gdt.addSeconds(hours);
                var new_remove_date = gdt.getDisplayValue();
            }
            data = {};
            data.ritm_number = rn.u_ritm_number.toString();
            //data.title = rn.u_ritm_title.toString();
            data.retention_period = rn.u_retention_period.toString();
            data.remove_date = rn.u_remove_date.toString();
            data.new_remove_date = new_remove_date;
            dataArr.push(data);
        }
        return JSON.stringify(dataArr);
    },
    type: 'getritmvalues'
});
 
Please help me on this.

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @nikhitha24 

 

Greetings!!

 

Where you want to show the tool tip, tool tip only work on field level. Please let me know exact use case.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG ,

I need tool tip  as below.

 

nikhitha24_0-1701861733735.png

 This is based on the selection of Extension of Snapshot Retention

 

Hi @nikhitha24 

 

Create a variable with Type Lable

LearnNGrowAtul_0-1701862069974.pngLearnNGrowAtul_1-1701862083780.pngLearnNGrowAtul_2-1701862102942.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG ,

 

How to add a tool tip for the multirow variable set.

I need to add a tool tip for this variable

 

nikhitha24_0-1701924850887.png