Tracking Impersonations

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‎06-12-2012 06:34 AM
Hi,
Does anyone know of a way to track or report on impersonations e.g. which user impersonated which user and when?
Thanks!
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‎06-12-2012 06:54 AM
A new event is added to the log (System Policy \ Event Log) called "impersonation.start" when someone impersonates a user and then "impersonation.end" when it ends. The user ID of the person doing the impersonating is stored in Parm1 and Parm2 has the impersonated user's ID.

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‎06-12-2012 07:59 AM
Thank you, Jim!
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‎06-12-2012 12:53 PM
I don't know how visible blog posts are, so I'll add a link here to a post I wrote based on this thread:
http://community.service-now.com/blog/capajc/track-impersonations-just-new-table-and-two-script-actions