Translation of options In Catalog

[Sruthi_2511]

I have a requirement to translate catalog options into German or English based on the user’s location. In the catalog variable, I have currently configured the options in German to support more accurate browser-based translations. Additionally, the selected options are used to route requests to specific groups.

[Ankur Bawiskar]

@Sruthi_2511 

you will have to manually create options in German language so that when German user logins he/she sees the options in that language

are you using flow or workflow for your catalog item?

it's an easy requirement to populate/route request based on choice value

where are you stuck?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Sruthi_2511]

I need the catalog options to display in English for examples users in the UK and in German for users in Germany based on their location. I may need guidance on how to implement this translation. I am also using Flow Designer to route to specific groups based on the selected options. So I need to create options both in English and German?

[Ankur Bawiskar]

@Sruthi_2511 

you can use localization plugin

Translation of Service Catalog items 

OR

-> visit your question_choice and change the label to German and keep language as german and do Insert and Stay, this you need to do for all the choices

Flow designer can handle the routing using English options only, you need not worry about german choices there.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Dr Atul G- LNG]

Hi @Sruthi_2511 

Technically, you should use the localization plugin so that you can perform the choice list conversion correctly.