Try to use an Email Template that I can select in Notifications in Flow Designer 'Send Email' Action

lonesoac01
Giga Guru

Hello all,

 

I am interested to find out if I can use the Email Template that is selected in the Notification in the 'Send Email' action in Flow designer.

 

lonesoac01_0-1752503296838.png

 

lonesoac01_1-1752503572839.png

I could go into the template itself and copy the markup, but I want to try and avoid that if possible.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@lonesoac01 

not possible, the "Send Email" flow action doesn't support using Email template.

Either you copy the content or simply use Notification and don't use Flow to send Email

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@lonesoac01 

not possible, the "Send Email" flow action doesn't support using Email template.

Either you copy the content or simply use Notification and don't use Flow to send Email

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Well shucks!  I am going to copy the markup and call it a day.  The amount of stack that I can remove by doing this might be worth it.