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07-14-2025 07:34 AM
Hello all,
I am interested to find out if I can use the Email Template that is selected in the Notification in the 'Send Email' action in Flow designer.
I could go into the template itself and copy the markup, but I want to try and avoid that if possible.
Solved! Go to Solution.
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07-14-2025 07:38 AM
not possible, the "Send Email" flow action doesn't support using Email template.
Either you copy the content or simply use Notification and don't use Flow to send Email
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-14-2025 07:38 AM
not possible, the "Send Email" flow action doesn't support using Email template.
Either you copy the content or simply use Notification and don't use Flow to send Email
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-14-2025 07:44 AM
Well shucks! I am going to copy the markup and call it a day. The amount of stack that I can remove by doing this might be worth it.