Trying to generate secondary SCTasks, based on the option selected on the previous task.

Hola Ola
Giga Guru

Hello all, 

This Flow design have stumped me for several days. Below is my requirements and I have everything working EXCEPT getting the 2 secondary additional tasks that need to open when 'Not Remediated' is chosen on the third task (#3):

 

HolaOla_0-1705503491552.png

 

Here is one of the various Flows that I have tried. Everything I have tried ends the process "Closed Complete" when the third (#3) task is closed. 

I'm trying to get Tasks 4 and 5 to open, when 'Not Remediated' is selected by the Analyst on the 3rd task

 

HolaOla_1-1705503513593.png

 

 

Thank you for your anticipated help. 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Hola Ola 

 

I am not expert but, if a task is closed means Active - False, how this can reopened? The OOTB once a record in closed state, means life cycle over. 

 

May be helpful point for you.

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SanjivMeher
Kilo Patron
Kilo Patron

Can you post a screenshot of what you have in the If Box?

Also do you have the execution flow for an RITM, which we can review to see, there are no errors.

I believe, the RITM may be getting closed because all the tasks are getting closed. Do you have a Business Rule on catalog task, which closes the RITM? You may need to set it to Async, to give sometime to the flow to run.


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