UI Action and emailClientOpenPop

[ashish9]

I have a button Approval on XYZ form.

If I click on Approval button while Client is selected and onClick event as emailClientOpenPop('sc_task');  it open the Email Pop up perfectly.

But if I unchecked Client it hide the onClick option and I can change the current.u_status = 'Close'; on the XYZ form.

But actual requirement is both think Email Client Pop up and the status update should happen simultaneously.  

So is it possible I can call Email Client pop up from script and at the same time it updates the status.

Thanks

[Ankur Bawiskar]

Hi,

Sure do let me know.

Regards
Ankur

[ashish9]

Hi Ankur,

It is not working, Should I try other than below changes.

UI Action Details

Table - XYZ

Action Name - confirm_approval

Client - Selected

onCLick - validateForm();

Script ->

function validateForm() {

var ga = new GlideAjax('UpdateRecord');
ga.addParam('sysparm_name', "updateMyRecord");
ga.addParam('sysparm_id', g_form.getUniqueValue());
ga.addParam('sysparm_table', g_form.getTableName());
ga.getXMLAnswer(function(answer){
emailClientOpenPop('sc_task');
});
}

Script Include ->

Client Callable Yes

var UpdateRecord = Class.create();
UpdateRecord.prototype = Object.extendsObject(AbstractAjaxProcessor, {

updateMyRecord: function(){

var sysId = this.getParameter('sysparm_id');
var tableName = this.getParameter('sysparm_table');
var gr = new GlideRecord('XYZ');
gr.addQuery("sys_id", sysId);
gr.query();
if (gr.next()) {
gr.u_status = 'Approved';
gr.update();
}
},

type: 'UpdateRecord'
});

[Ankur Bawiskar · Accepted solution]

Hi,

Script looks good.

Did you try adding logs in script include

var UpdateRecord = Class.create();
UpdateRecord.prototype = Object.extendsObject(AbstractAjaxProcessor, {

updateMyRecord: function(){

var sysId = this.getParameter('sysparm_id');

gs.info('sysId' +sysId);
var tableName = this.getParameter('sysparm_table');
var gr = new GlideRecord('XYZ');
gr.addQuery("sys_id", sysId);
gr.query();
if (gr.next()) {

gs.info('Record found');
gr.u_status = 'Approved';
gr.update();
}
},

type: 'UpdateRecord'
});

Regards
Ankur

[ashish9]

Thank Ankur, Jus to add I am able to to this with Scripts provided by Sai (It is working with Form Button), The only issue is I am trying to do this with bottom list button not form button. May be that is the reason it is not working. I do not want to use Form button actually.

[Ankur Bawiskar]

So what type of UI action you are currently using?

For which one it should work